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Practice Management

If a patient is using insurance, does the Kresser case review panel through Professional Co-op bill his insurance or cash only?

Dr. Amy Nett: Yeah, Professional Co-op is cash only, so the way we do that is if a patient knows...

What are your thoughts on a membership model for functional medicine clinics?

Chris Kresser:  Good question. I know that that’s a model that’s being taught by some practice management training organizations out...

Do you have any quick tips on weeding out poor quality studies on PubMed?

Chris Kresser:  Tom, have you seen the articles I’ve written and the podcasts I’ve done on research methodology? If not...

What are your thoughts on a membership model for a functional medicine clinic? Pros and cons?

Dr. Amy Nett: The first thing that comes to my mind, when I think of a membership model, it depends...

A practice management question: Suggested pay range for independent contractor or virtual assistant?

Chris Kresser:  Well, it really depends where that virtual assistant lives. I mean, one of the advantages of hiring people...

What percentage of your patients opt to do all or most of the testing you recommend? What about those who opt to not do any testing due to finances or other reasons? I know this is a general question, but depending on the presentation, do you use therapeutic protocols or work solely on diet and lifestyle-targeted supplementation? I have a patient diagnosed with mast cell activation syndrome, on a very restricted diet, eating only oatmeal, started fish, white rice, a couple other foods. Probably one of the most restricted I work with. She gets GI inflammation, inflammatory pain response. Any suggestions? Her goal is to get her diet as least restrictive as possible and return to a performance level.

Dr. Amy Nett:  That’s tough. Okay. I think I’m in an incredibly fortunate position where a lot of our patients...

My office is having a difficult time using patients’ credit cards to order lab tests. I thought that was what you did. Am I wrong?

Chris Kresser:  Yes, actually we use our own business card. We charge the patient for lab tests after the appointment,...

Making a decision to purchase an EHR in the next two weeks and trying to find out information about what exactly is contained in the Kresser templates for MD HQ. Support was not able to help me when I emailed them. How can I find this information in a timely manner to help our decision making?

Chris Kresser:  That’s interesting because I just received an email from Ben, who is a creator of MD HQ, and...

For most cases, with our ADAPT Level One knowledge, would you recommend treating the exposome and gut first before DUTCH testing for prioritizing?

Chris Kresser:  That’s a good question. I think it really depends on the patient, and this is where an intake...

What if your practice is not up and running by six months after the course is over? Can there be a discussion about being able to access the course material longer?

Chris Kresser:  Absolutely. We can discuss that. That’s something—please do complete the survey, and just write that exact same question...