Practice Management
Do you use an informed consent?
Dr. Amy Nett: So, yeah. We do have an informed consent that’s wrapped into our client agreement. We’ve given you...
Do you have an application form in which you could decide not to see them? I’m hearing a lot of other practitioners in this community doing that to weed out clients that are I think are not a good match. What is your process regarding that, if any?
Dr. Amy Nett: No. We actually don’t have any sort of application that “weeds patients out” and I’m not sure...
Is there a form people fill out before the initial consult?
Dr. Amy Nett: No, the only thing they fill out before the initial consult is their registration form and then...
To confirm, a patient does the 30-Day Paleo Reset between the half-hour initial phone/video consult and the case review, and they can be doing this while they’re doing the lab tests, correct?
Chris Kresser: Yes, that’s correct. Typically what we’ll say is, Do the labs right as soon as you get them,...
Do you have a checklist of things to get done to make sure everything is taken care of before your digital detox?
Chris Kresser: Yeah, absolutely. Maybe I’ll talk a little bit more about how I do the before-and-after of these things....
I recently launched my first online program and I’m turning it evergreen in June. I want to do my best to protect the course and still have it be as accessible as possible to participants. I was wondering what considerations and precautions you suggest taking.
Chris Kresser: I’m afraid there’s no good answer to that question. It’s one that I certainly have thought a fair...
When a patient comes in with supplements they’re taking, I gather you steer them toward the ones you know are working. I’ve had problems with this. I carry multiple good-quality brands like Thorne and Designs for Health, but the patients keep Googling and wanting to get things over the counter. What type of dialogue do you use to discourage that other than, of course, Our brands are better?
Chris Kresser: Part of the case review is that they list out what supplements they’re taking, and then I will...
Do you have a dedicated social media person that posts for you, or do you do it? If you have someone, how do you keep tabs on what they’ll be posting or make sure what they post is kosher?
Chris Kresser: Initially I did all of my own social media. As you can imagine, as time has gone on,...
Do you yourself or any of your staff read the comment threads on your Facebook and blog posts? Do you or your staff ever answer any questions that people pose on these threads? I know that you used to a long time ago, but I’m wondering what your current practice is.
Chris Kresser: I don’t tend to read comments on my blog posts anymore. There’s just too much going on. But...
I find one of the most time-consuming processes in a new patient visit is getting all of the relevant information in the history. Will you be sharing the form you have patients fill out before their intake interview?
Chris Kresser: Yes. I’m not sure where you’re at in the content, Jonathan, but we do things a little bit...
